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Workshops

TeamRed offers a range of workshops and training courses throughout Australia. All courses are delivered by experienced and respected facilitators with extensive industry knowledge and training design & delivery experience.

On a scale of 1-5, 94% of past participants have rated our courses as 4 or above (i.e. Valuable or Extremely Valuable). Group discussion is encouraged and limited course sizes ensure every participant receives plenty of one-on-one time with the facilitator

All workshops come with 30 days of FREE post session e-mail support.

Request a Workshop

TeamRed Solutions offers a range of workshop topics to help you improve the customer experience you deliver and increase the efficiency of your customer operations or contact centre performance. Workshops include

• Identifying the drivers of service levels
• Defining customer service strategy
• Implementing the most effective performance indicators
• Improving Communication
• More effective leadership
• Running meetings people want to go to!
• Improving cash flow
• Customer service skills

Click here to view the public courses and schedules.

Courses are competitively priced and public courses can be customised for clients and run on-site on request. 
We have also developed an extensive catalogue of client specific courses and conference presentations, a small number of which can be downloaded for free from our resources tab.

TeamRed Solutions – Putting you and your business in the fast lane

For further information contact us.