We often think of negotiations as intimidating, formal proceedings that only happen in lawyers' offices, or under high pressure in venues like car dealerships. In reality, we are negotiating all the time, attempting to influence or control others through improving verbal and non-verbal communication.
According to the Rolling Stones, "You can't always get what you want." The question now becomes, "How many of the participants can get what is in their interests?" In both our business and personal lives, to succeed in today's climate, everyone must be prepared to negotiate to arrive at favourable results.
Whether it's with a customer , colleague, debtor, employer, family member or business establishment, we all negotiate for things each day such as a higher salary, better service or solving a dispute with a customer, co-worker or family member. Enhancing your negotiating skills is an important element of personal development. Helping your colleagues and staff to negotiate better will save time, reduce stress, and increase productivity. Successfully negotiating the minefields of the business world can be crucial to your own health and success.
This course will teach you how to achieve that sought after “win:win:win” . You win, the other party wins, and your business wins.
There are many techniques to making negotiation work, this course explains the keys to successful negotiation, and they are followed by a range of often overlooked communication techniques that can make each of us more successful in all of our negotiations.
Learn:
1. The Keys to Negotiation Success
2. The Difference Between Positions & Interests
3. How to Avoid Communication Pitfalls
4. How to be an Active Listener
5. Effective Questioning Techniques
6. How to Determine a Win
Who Should Attend
This course is designed for anyone who thinks their personal life, career or business would be less stressful and more rewarding if they could negotiate more effectively
LOCATION:
All courses are delivered at our training facility at 40 Brisbane Street, East Perth.
It is the blue building on the corner of Brisbane and Stirling Streets
Plenty of street parking is available within short walking distance of the premises
COURSE TIME
Course starts at 8.30am and and finishes at 12.30pm
Tea, Coffee, and biscuits are provided
Duration
4 hour(s)
Cost
$245 (exc. GST)
Scheduled Courses
17th Sep - 17th Sep 2010 15th Oct - 15th Oct 2010 19th Nov - 19th Nov 2010
